Our Policies
Payments:
We accept the following payments:
- American Express
- Discover
- Mastercard
- Visa
- Paypal
Return/Exchange Policies:
Merchandise can be returned/exchanged within 30 days of original purchase date. Items must be in the original condition with the original sales receipt.
All sales are final for customized, special orders, sized, engraved or altered items.
Refund will be issue to the original form of purchase.
Shipping:
Currently, we only ship within the US and Canada. Shipping and handling fee will be calculated at checkout. All purchases over $100 will require to be insured.
All shipments will require an adult signature upon delivery.
All orders will be shipped within 4-7 business days (excluding holidays and weekends).
Orders require sizing or altering will need additional 2 business days.
For special or customized orders, please call our customer services at jewelryofhawaii@gmail.com or 808-667-5840 to confirm shipments.
Warranty:
Our merchandise has a 1 year warranty against defects in materials or workmanship.
This warranty does not cover damage due to normal wear-and-tear or abuse.
For warranty or repair matters, please contact us at 1-808-667-5840, or by sending us an email to jewelryofhawaii@gmail.com